Terms and Conditions

TL Productions Ltd accepts business on the following terms and conditions, the placing of an order signifies full acceptance of these terms and conditions by the buyer.

1. Payment Terms
Unless account facilities have previously been established the customer will be required to pay for goods prior to TL Productions Ltd commencing any work on any order. Where account facilities have been agreed, payment is due by the 30th of the month following the month of invoice. Failure to pay for any goods on the due date shall give the Company the right to withhold further deliveries of goods ordered.

2. Non Payment of Goods
If payment is not received by the due date, any further deliveries will be suspended until payment is made in full. Interest may be charged at 2% per month on overdue accounts. Any such accounts still over due after a period of 3 months from the invoice date will be referred to a Debt Collection Agency, and will attract a 25.00 administration charge. We reserve the right to levy a charge for cheques returned to us by our bank where there have been insufficient funds to settle the outstanding debt.

3. Prices
The price payable is the price ruling at date of dispatch unless fixed prices have been expressly agreed. All quotations are given subject to sight of artwork. We reserve the right to amend quotations on or at any time after receipt of artwork. Whilst every effort is made to maintain prices and specifications as listed, we reserve the right to make alterations at any time without prior notice.

4. Ownership
Goods remain the property of TL Productions Ltd until paid for in full, although risk shall pass to the Buyer upon receipt.  The Buyer shall be entitled to re-sell any goods purchased form TL Productions Ltd, but will hold a portion of the monies received from such resale which is due to TL Productions Ltd on trust for them, until payment has been made to them in full.

5. Liability

The customer must indemnify the Company against any action for infringement of patent, trademark, copyright or design by third parties.

6. Loss or Damage
Loss or damage in transit must be notified to the carrier and to TL Productions Ltd within 24 hours of receipt of goods and in writing within 3 working days.

7. Delivery
Whilst we make every effort to adhere to agreed delivery dates, we will be under no liability whatsoever by reason of delayed deliveries except where we have previously agreed in writing.

8. Quality 
Whilst every effort will be made to supply goods of the correct type and quality and to effect delivery on time, TL Productions Ltd cannot be held responsible for consequential loss or damage, however caused.

9. Origination.
All tools, artwork and origination will remain our property unless supplied or purchased in full by the customer. We reserve the right to dispose of all tools, artwork and origination which has not been used for a period of two years without further notice and at our complete discretion.

10. Goods
Whilst every effort will be made to supply your order correctly due to the processes TL Productions Ltd reserve the right to supply goods at a maximum rate of + or - 10% of you order and to invoice accordingly. Goods specially manufactured and correctly supplied cannot be returned. Goods correctly supplied from stock may attract a handling charge if returned.

11. Responsibility
It is the buyer’s responsibility to establish the fitness of goods and material for the purpose for which they are purchased.

12. Customers own supplied garments
All customers own supplied garments are decorated at the customers own risk. TL Productions Ltd reserve the right to refuse to attempt to decorate any customer supplied garments if we deem such a garment to have a high risk of accident. We shall accept no liability whatsoever for imperfect work caused by defects in or unsuitability of material supplied or specified.

13. Garments
Sizes, measurements and descriptions of garments are for guidance only and TL Productions Ltd cannot guarantee absolute consistency of size, material, proportion, colour or shade. All garments supplied should be washed or cleaned strictly in accordance with the washing instructions provided on the garment label if supplied un decorated or the self adhesive label applied to the garment after decoration. TL Productions Ltd will accept no responsibility if instructions are not followed precisely. Size, style, fabric content, specification, quality, colour and suitability for chosen purpose should be checked by the purchaser on receipt of the garments. While every effort is made to ensure consistency of colours and shades, variation may occur from one dyed batch to another and TL Productions Ltd will accept no responsibility for such variations. Garments should be checked upon receipt.

14. Pantone Colours
We do not use pantone matching system inks, therefore we cannot guarantee an exact match to your pantone number, we will match all pantone numbers as close as possible to the specified number.


01945 772490

TL Productions Ltd
Embroiderers, Full Colour Digital, Sublimation and Screen Printers

© 2017 TL Productions Ltd, Unit 2 Norman Business Park, Thorby Avenue, March, Cambridgeshire, PE15 0AR